Support
Last updated 10 September 2026
Get in touch
Email support@lynkguru.com and we will get back to you. Tell us what you were doing and what you expected to happen, and include your provider if the question is about a result.
Managing your subscription
Subscriptions are handled by Apple. To view, change or cancel, open Settings on your iPhone, tap your name, then Subscriptions. Cancelling there stops the next renewal. Refund requests go through Apple at reportaproblem.apple.com.
Restoring a purchase
If you have paid but the app does not show it, open the subscribe screen and tap Restore purchases. Make sure you are signed in with the Apple ID you bought it on.
Why does my result say my provider?
LynkGuru compares how your device, your router and the path out to your provider are behaving, then names the most likely cause and how confident it is. When confidence is low we ask you to run another check rather than guess.
Deleting your account
Open Settings in the app and choose Delete Account. This removes your check history and saved places. You can also email privacy@lynkguru.com.